Terms And Conditions
This particular section defines the terms of use of any Pixieu product including its services, applications and other options delivered and governed by the company. You are kindly asked to read the section and learn all terms and conditions before you start using Pixieu products. Once you have accessed any of the applications, you automatically accept the agreement and are obliged to follow it strictly without any exceptions. In case you disagree with any term for any reason, you are not supposed to access Pixieu applications or start using them. Read the following points accurately.
1. Use of Service.
Pixieu is a mobile app that provides geolocation and tracking services accessible from smartphones and admin panel. The main idea is to let users track the exact location of their chosen circle members and create private maps with all tracked devices indicated on the map in real time. The app comes as a reliable helper featuring 24/7 accessibility, tracking history and other features to keep your dearest people away from troubles.
If you want to obtain the app, you need to meet several key requirements and follow our Terms and Conditions indicated in the given section. If you have ever used the application but have been removed for any reason, you are also not allowed using the service once again.
2. Responsibility of Contributors.
Keep in mind that you are responsible for every piece of content submitted to the application by you directly as well as any third party. Every time you use video, location data, text or graphics that can be harmful, you will be removed from the service or take responsibility in accordance with terms and conditions established by the Pixieu admins. In case you deal with any content to submit, you need to consider the following issues:
– The content does not infringe any trademarks, copyrights, etc.;
– You have the permission of any third parties related to the content to use or submit the content;
– The content does not contain any prohibited data like violent scenes, pornography, offensive issues, racial or gender issues, etc.;
– You indicate your personal information in your account. In other words, you are not allowed using an email that does not belong to you.
3. Submitting Content.
Pay attention that every time you submit any content to Pixieu, you are allowed to share it only with a user that is paired with you. They can also be users who are still awaiting confirmation or approval to be paired with you. In case you want to delete a submitted content, Pixieu admins will do its best to remove it as soon as possible.
Pay attention, that in spite of all above-mentioned warranties and points, Pixieu admins leave the right to remove any data or content submitted by a user without any reason. If the content will seem harmful to the service and its users, if it violates the given terms and conditions, it will be immediately removed without your permission. In this case, Pixieu is not responsible for any of costs and provides neither partial nor full refunds.
4. Responsibility of Application Users.
Pixieu is not responsible for the content displayed or submitted by other users, as it does not review the content and does not have the slightest opportunities to proceed. Users take the full responsibility for any data, text, graphics, and videos posted within the service. For this reason, in some cases, the content may seem offensive or intrusive in some way considering your religion, nationality and other issues. The content may also come up with some malfunctions, viruses, technical errors, and pitfalls, etc. Pixieu is not responsible for the content quality as well as any data submitted. Some content may counteract with patent, trademark or copyrights issues. Pixieu is not responsible for that.
5. Intellectual Property.
Pixieu never deals with sharing the information delivered by any third parties. All services and applications delivered by the company are 100% Pixieu intellectual property. We never deal with intermediaries or other brands. All logos, marks, graphics and texts belong to Pixieu directly. We are the one-and-only licensor.
6. Limitation of Liability
EXCEPT TO THE EXTENT REQUIRED BY LAW, WE WILL NOT BE RESPONSIBLE FOR ANY LOST PROFITS, REVENUES, OR DATA, COST OF SUBSTITUTE GOODS OR SERVICES, OR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY, RELATED TO OR ARISING OUT OF THESE TERMS OR YOUR USE OF THE PRODUCTS, APP OR SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO OR ARISING OUT OF THESE TERMS OR YOUR USE OF THE PRODUCTS, APP OR SERVICE, IS LIMITED TO THE AMOUNT PAID BY YOU FOR THE PRODUCT IN THE 12 MONTHS BEFORE THE CLAIM AROSE.
7. Advertisements.
Pixieu administration reserves the right to use banners and other types of ads displayed within the application or service.
8. Changes.
Pixieu is the one-and-only party to make any changes or amendments in the given Terms and Conditions. We reserve the right to proceed with any corrections we like at any time. Users are responsible to react and keep in touch with all the changes made in this section. If you still use your Pixieu account after the amendments or corrections were made, you automatically accept those changes and are obliged to follow them without any exception.
9. Access Termination.
Pixieu reserves the right to block the access to user’s account whenever needed. The account termination may occur without any cause or notice. If you are the one to initiate your account termination, simply stop using it or contact Pixieu support to proceed with immediate termination. Go to the contact us section and send a termination request to our support team.
10. Disclaimer of Warranties.
Pixieu as well as its partners, suppliers and licensers, is not responsible for any errors, malfunctions or pitfalls during the operation and performance of the applications. Every time you download the app delivered by Pixieu as well as its suppliers or partners, you do it at your own risk and discretion.
11. Pixieu Premium.
Pixieu provides its premium version on the paid basis. In other words, you will be charged extra fees to use an extended list of features that include unlimited location alerts, extended location history and speed limit control alerts without any timeframes or limitations.
Those who opt for a Premium Pixieu version, automatically accept and agree to all terms and conditions as well as pricing policy and fees established by the company. Pay attention, the administration reserves the right to change the price any time without any cause or notice. Moreover, we can add some new options and features, modifications and service upgrades that will also influence the price.
If you want to use a premium version of the service, you are supposed to pay for it beforehand. You will not get an access to all features and options of the app unless you pay for them in advance. Users are free to pay on monthly basis. However, if they continue using the app, they accept all possible changes related to pricing and bidding periods. Once you have indicated the number of your credit/debit card or used any other payment options, you confirm that Pixieu is allowed charging further payments from your account for using the premium version of the service until it is terminated or disclosed.
Users are free to stop using their premium accounts anytime they want. You can ask to terminate your account immediately by contacting Pixieu support team. However, you will not be sent any full or partial refunds for the period that is left according to the subscription fee. In other words, your subscription period will go on as prescribed by the terms and conditions no matter if you use it or not. Pay attention that you are supposed to provide the most accurate data whenever it comes to purchases and transactions. Providing invalid or expired banking accounts is the violation of the given terms and conditions, as well as using third party credit cards of payment information. Pixieu is not responsible for any additional fees, commissions or applicable charges established by other payment options.
12. General Representation and Warranty.
Every user takes the full responsibility and provides the warranty that he or she will use Pixieu services in accordance with the given terms and conditions. Every user should understand that he/she should act according to Pixieu privacy policy and never infringe company’s intellectual property as well as content that may belong to its suppliers, licensors or any other third parties. Users are obliged to strictly follow rules, obligations and laws prescribed they jurisdiction of the country they reside.
13. Indemnification.
In case you violate the given agreement or counteract with any of the terms and conditions, you are the one to handle all the expenses necessary for attorneys and other fees that may arise due to your inappropriate use of Pixieu services, as well as doing any harm to Pixieu employees, agents, partners, suppliers or licensors.
14. Miscellaneous.
This particular section defines the agreement between a user and Pixieu that reserves the right to make any changes and amendments without any notice any time. A user agrees on those changes and amendments in case he or she continues using the services or apps. An authorized Pixieu representative must sign all the amendments unless the law does not need it. With the absence of such representative, this particular agreement will be governed by the law of the country with the exception of conflict or inability to provide the law in case of any disputes or misunderstandings. Both parties agree to follow established and governmentally approved arbitration laws in case any disputes or misunderstandings occur. Any arbitration or disputes should be dissolved on the territory of the country where the Pixieu administration is located. However, the decision may come into force in any country and enabled by any court. The prevailing side is supposed to deal with any costs including attorney’s fees and others in accordance with these terms and conditions. Both sides are free to assign their rights to any other third parties when carrying out the dispute.
15. Contact.
Whenever you have any questions or need more information, feel free to contact us using email support@pixieu.com
Privacy Policy
Your privacy is critically important to us. For this reason, we have designed and worked out the given Privacy Policy to consider interests of both parties and protect your personal information used when operating within Pixieu services. Feel free to contact our support team in case any of the given issues are not clear or you need additional information. Please, note that Pixieu reserves the right to make different changes from time to time. You will be notified in case we make any amendment. Although we sent alerts on any amendments, we recommend getting in touch with the Privacy Policy and review its issues on regular basis.
1. Personal Information Definition.
Personal information can be defined as any data provided by a user who is going to use Pixieu products. When we speak of personal information, we mean your name, contact information, and any other data that may be associated with you. The administration is not limited or restricted anyhow when generating user’s information in accordance with the given Privacy Policy.
2. What Personal Information Does Pixieu Collect?
Pixieu collects several types of personal information. They include:
– Profile and registration data. Once you decided to use Pixieu products, you will need to create your account and indicate your name, and contact information like mobile phone number and email. We also require adding photo to your profile. The last issue is not obligatory. It is up to you to decide whether you want to have a photo associated with your account or not. If you want to add any of your family members, you will also need to indicate their personal information, which includes the same points. You may be asked to provide your billing information, credit card number or any other billing data when using premium version of the app.
– Geolocation. We use GPS navigation to identify your exact location. This issue is provided by the given Privacy Policy and appears to be obligatory. Otherwise we will not be able to provide high-quality service. We use Wi-Fi and other types of wireless networks to identify the location of the tracked devices as well in order to send location alerts and show where your family members are at the moment. Pay attention that your current position will never be clear for family members unless you provide them an access to your real-time location on purpose.
– User Content and Messaging. Every time you write a message to any of your family members, we collect the information as well as retain all messages and information you send to us in order to keep the record of messaging history.
– Some information is collected by Pixieu as well as our partners, suppliers or licensers automatically as soon as you visit our website or enter the mobile application. All data is automatically collected from your computer with the help of special technologies. It may include cookies, web beacon, additional tracking tools like log files and some others. The information may range from browser information and IP address to your interaction with websites, links and other resources. Pixieu administration is not limited by the above-mentioned information. We also retrieve all necessary data regarding your device and OS version. We may combine all necessary data in order to prevent you from indicating that information every time you visit our website or enter the application. The idea of collecting data using special technologies is to deliver all necessary information that is precise and customizable. At the same time, we are aimed at evaluating the efficiency of the services we provide and use some data to launch successful marketing campaigns, special offers and promotions. Some data may appear to be vital when establishing an efficient feedback, deliver updates and modifications, fix bugs and eliminate possible pitfalls and malfunctions. Knowing your IP address makes it easy for us to come up with automatic updates on regular basis.
3. How Does Pixieu Use the Collected Information?
We collect and keep your personal information in order to:
– deliver high-quality services;
– create users’ accounts and profiles;
– identify our every customer as an app user;
– get in touch with you in case you have any questions;
– come up with application updates, improvements and modifications;
– deliver special services and offers closely connected with Pixieu products;
– deliver newsletters, proceed with analytics, surveys and researches.
Pay attention, that your personal information will never be used for any other purposes that are not in the list above. However, the Privacy Policy may contain some changes from time to time. We will inform you in case of any amendments. You are recommended to review the section on regular basis to keep in touch with the latest changes. We never sell your personal data or share it with third parties unless it does not counteract with the given Privacy Policy.
4. What Information Does Pixieu Share with Third Parties?
Pixieu may sometimes hire third parties to develop additional features for the app, improve, test and maintain the product. Those third parties may usually include developers, programmers, administrators, hosting providers or analytics who will also have an access to clients’ database and users’ profiles within the service. In spite of that access, they are rather limited and will never have the slightest opportunity to use any of the data they may come across when improving Pixieu products. They will access your personal information only in case we are sure there is no other way to identify or contact the user, if users do any harm to the website and service in general no matter if it is intentional or not, if such actions are required by state law representatives, legal investigations, etc.
4. Security Means.
We do care about your personal information and develop the best security means to make you feel confident the data is protected from any fraud. For this reason, Pixieu has a secure environment to collect, store and track the information using latest technologies. The main mission is to reduce not only typical frauds but also any other types and efforts of unauthorized access to users’ accounts and profiles. Our specialists have successfully implemented special verification procedures in addition to other security means. However, we are not able to eliminate 100% of risk. This is why you also need to follow some general precautions and never share your password or any other personal information with third parties to prevent unauthorized access.
6. How to Deactivate User’s account or Change the Information?
Every time you want to make any changes in your personal information or stop using the service and eliminate your account, you can contact our support representatives via email and send them a request. You can also use Pixieu app to make all necessary changes and corrections on your own. Your personal information will be always available for any updates, corrections and amendments you need. Contact our support team in case you face any difficulties when editing your profile. Please, note that if you decide to stop using the app and remove it from your smartphone, your personal information will still be available in your personal account. You may access it later in case of necessity or ask our support team to remove all the data completely.
7. Interaction with Pixieu.
We regularly send different newsletters, related ads and promotions to your emails. If you do not need any of that, we can still support the communication sending you non-commercial letters and notification letting you know that we are still there. If you do not want to receive any push notifications, you only need to go to your settings section and edit the notification service.
8. Foreign Users.
Pixieu is hosted in the USA and is intended for and directed to users in the whole world. If you are a user accessing Pixieu from the United States, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from the USA laws, please be advised that through your continued use of Pixieu, which is governed by the USA law, Pixieu Privacy Policy, and Terms of Service, you are transferring your personal information to the USA and you consent to that transfer.
9. Additional Information.
If you still have any questions, feel free to write to use using the following email: support@pixieu.com
